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Directive Publications

Refund Policy

When article processing charges are and are not refundable.

Article Processing Charge Refunds

Directive Publications levies an article processing charge (APC) on acceptance to sustain open-access publication, peer-review administration, and permanent online hosting. This policy explains when an APC is refundable.

When a refund applies

When a refund does not apply

Processing fees

Where a refund is issued against a card payment, a payment-gateway processing fee of up to 2% may be deducted, reflecting non-recoverable transaction costs.

How to request a refund

Email our editorial office via the Contact page with your manuscript ID, the payment reference, and the reason for the request. Approved refunds are processed within 30 days. Authors who are unable to pay should review our Waiver Policy before submission.