Author Login

Correspondence to Author: Rahim M, 

Lahore School of Nursing, The University of Lahore, Lahore, Pakistan.

Introduction: : Inadequate communication among healthcare providers jeopardises patient safety in hospitals and clinics. Several studies are currently being conducted to improve effective communication in order to save many patients’ lives and to reduce medication errors that result in scout events. Though advanced techniques and fashionable machines have been introduced in health care settings, effective communication is still very important in producing patient safety and avoiding adverse outcomes of the intended treatment. Ineffective communication is the leading cause of medication errors in hospitals. There is a need to pay attention to this critical issue, its causes, and solutions. The study’s goal is to improve communication among health-care providers in order to reduce medication errors that result in scout events.

Keywords:   Ineffective communication; Medication errors; Lean six sigma; Total quality management; Management process; Effective communication; Communication among health care providers; Medication errors in hospital settings; Variable Rate blood vessel hypoglycaemic agent Infusion (VRIII); HBA1C; Case situations

Citation:

Rahim M. Using Lean Six Sigma (LSS) and Total Quality Management (TQM), how to improve ineffective communication among care providers, which leads to medication errors in hospital settings – A Review. Journal of Blood 2024.